Use tech to connect this Christmas

November 13, 2023 - Rebecca Harrison

Thinking about how to connect with your loved ones? We’ve found the best ways you can stay connected through the festive season, whether that’s in your spare time, when you’re shopping, or when you’re trying to clear that...

Secret Sister: the pyramid gift giving scam

November 02, 2023 - Rebecca Harrison

One of the most popular scams on social media around Christmas time is the ‘Secret Sister’ gift exchange. We’ve taken a look at this scam so that you can stay safe during the holiday season.

What is the ‘Secret...

Give back with Employer-Supported Volunteering

November 01, 2023 - Rebecca Harrison

If you’re looking for ways that your business can help support your community, you should think about Employer-Supported Volunteering. Find out how this could help local organisations in your area, and build a team of enthusiastic and...

How to get your business Christmas ready

October 30, 2023 - Rebecca Harrison

Christmas is right around the corner, and for businesses that means there are lots of different things to organise. We had a chat with Business Support Associate Kate Bellshaw about how to get your business Christmas ready.

Organising the...

Business funding for December 2023

October 30, 2023 - Rebecca Harrison

Catherine Cookson Charitable Trust

The Catherine Cookson Charitable Trust makes donations to worthy causes in the UK. Grants are between £100 and £100,000, but occasionally larger amounts in exceptional circumstances. Organisations...

Don’t fall for the fake parcel delivery scam

October 14, 2023 - Rebecca Harrison

If you frequently shop online, you might be used to receiving emails or texts from delivery services informing you that you’ve missed a parcel. But just because you’re used to seeing these messages in your inbox, that doesn’t...

Inspire future talent with North East Ambition

October 04, 2023 - Rebecca Harrison

North East Ambition are helping businesses in the North East get involved with local primary and secondary schools, as well as colleges, to get students the careers education that they need.

What is North East Ambition?

North East Ambition...

Gamify your life: apps you can use to build better habits

October 02, 2023 - Rebecca Harrison

We’re frequently told that we need to sleep more, eat better and exercise; but integrating healthier habits can be difficult, and keeping up with those habits can be even harder. We’ve found some apps that will help you build better...

Make your hiring process autism inclusive

September 27, 2023 - Rebecca Harrison

For autistic people, moving through the recruitment process can present some unique challenges. However, there is more you can do as a business to help these candidates demonstrate their value, skills and competencies.

Why neurodiverse...

Business funding for November 2023

September 25, 2023 - Rebecca Harrison

BEST: Business Energy Saving Team

BEST is the Business Energy Saving Team, and can help businesses in the North East save money on their energy. You can apply on BEST's website by providing some information about your business, and your...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

Just a quick note to say how thoroughly professional and exceptional the service is from Transcendit. Over the many years you have supported us, Christophe and the team have always been quick to respond, extremely knowledgeable, approachable and pro-active. Transcendit offer a fantastic service and it is greatly appreciated. Many thanks. Martin Alderman, Fylde Council