Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

St Mary's Lighthouse, North East England, by Tom Tinsley, Director at Transcendit

Who are Transcendit?

Transcendit are a tight knit team of highly skilled individuals, dedicated to providing professional and friendly IT support. With offices in Gateshead and Durham, we provide IT support to hundreds of businesses all over the North East. We also hold a Microsoft Gold Partner Accreditation (Find out more about Transcendit).

What IT support do we offer?

Transcendit provide comprehensive IT support packages, which can be personalised to suit your business needs. Outsourcing your IT support to us will save you time and money, and allow you to get on with running your business. We provide:

A fast response to your IT problems from skilled engineers. Someone from our team will be on hand within minutes of a problem occurring.
A personal account manager and a lead engineer, who will be assigned to your business so you always know who you’ll be working with.
Effective and efficient setup and configuration of your computer systems.
A service that is friendly, flexible and available 24 hours a day, 7 days a week, all year round.
Everything you’d expect from a professional IT support team, including server monitoring, online data backup, service usage reports and system reviews.

Our clients include:

What do our customers think?

“Excellent, friendly service - technical jargon thoroughly explained”

Ailsa Charlton of Trinity Chambers

“The team are excellent. Not only are they happy to carry out the task, but they are also willing to show you how to carry out some of the tasks yourself, which saves everyone time.”

Sandra Roberts of Pioneering Care Partnership

“Chris, as always, was professional, speedy and extremely accurate.”

Rhonda Allan of Learning Concepts Ltd

“Problem was solved quickly and professionally and I was kept up to date with progress.”

Val Wilkinson of CHUF

“Yet again Dan provided fantastic service. Fast and efficient, with a clear understanding of what was needed.”

Ross Gill of IU Consult

Where do Transcendit offer IT support?

With offices in Gateshead and Durham, Transcendit are able to quickly provide on-site IT support for customers in the North East, including Newcastle, Sunderland, Middlesbrough, Morpeth and Darlington. We also offer telephone and remote support when on-site visits are not required.

Give us a call on 0191 482 0444 to discuss your IT support needs

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.