Gemini: Google's AI for businesses

December 17, 2024 - Rebecca Harrison

You’ve heard of ChatGPT and Co Pilot, but what about Gemini? Google’s AI offering is available for businesses who are using Google Workspace. We’ve taken a look at Gemini to find out whether it’s worth the hype.

What...

Business funding for February 2025

December 16, 2024 - Rebecca Harrison

VINCI UK Foundation

The VINCI UK Foundation is offering grants of between £3,000 and £10,000 for 'small to medium sized community interest or non-profit organisations that are registered with either Companies House, Charity...

5 tech new year's resolutions that only take 5 minutes

December 02, 2024 - Rebecca Harrison

As you welcome in 2025, you might be thinking about your new year’s resolutions. But according to this article, only 35% of us keep to our resolutions for the year. If you’re looking for some new year’s resolutions...

Is this a fake website? How to spot a scam

November 30, 2024 - Rebecca Harrison

With the widespread use of AI, identifying a fake website is difficult. Scammers can create websites that look like the real deal, with products, graphics and a URL to match. However, there are ways to tell that the website you’re on is a...

Windows 10 moves to End of Life in October 2025

November 27, 2024 - Rebecca Harrison

Microsoft have announced that they will be moving Windows 10 to End of Life on October 14th, 2025. This is an important announcement for businesses currently using Windows 10 as their operating system, and these organisations should now be taking...

Congratulations to the Great North Run runners, from CHUF!

November 25, 2024 - Rebecca Harrison

In September 2024, over 200 people ran the Great North Run for CHUF, the Children’s Heart Unit Fund. Transcendit have sponsored the Great North Run for CHUF for the last 5 years, supporting the purchase of the iconic red CHUF vests for...

Business funding for January 2025

November 21, 2024 - Rebecca Harrison

The Royal Countryside Fund

The Royal Countryside Fund is a grant for organisations and charities aimed at, 'empowering rural communities to develop community-led solutions that increase their resilience and sustainability.' They're...

IT company in North East becomes employee owned

November 13, 2024 - Rebecca Harrison

North East IT company Transcendit became an employee-owned business this year, when Directors signed the company over to the newly established Transcendit Limited EOT (Employee Owned Trust) on Tuesday 10th September. Director Adam Kuznesof said...

Charities that need your help this Christmas

November 06, 2024 - Rebecca Harrison

The North East is well supported by our charity sector all year round, with organisations helping our communities 365 days a year. Christmas is the perfect opportunity to say thank you to the organisations that support some of the most vulnerable...

Keep on top of Christmas with these reminder apps

November 04, 2024 - Rebecca Harrison

Christmas can feel like one never ending to do list; no matter how many times you cross something off, another two tasks get added on the end. When you’re shopping, travelling, trying to get your work finished or navigating childcare,...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD