Apple has introduced a number of safety and security features over the years, many of which you may have missed if you don’t know where to look for them. If you’d rather be safe than sorry, check out the security essentials for your iPhone that...
If you’re looking to recruit new talent to your organisation, find funding for a training opportunity or an accredited course to improve your team, North Tyneside Council has the perfect solution. They can find local candidates, train them for the...
Have you ever wanted to repair your tech, rather than purchasing something new? These new regulations from the EU want to support you to do just that, and are ensuring that you can repair, rather than replace.
UK Disability History Month is taking place from 19th November to 19th December, and it's a great opportunity to reflect on your business, and how you can better support your disabled employees and customers. Here are a few different ways that you...
The SWEF Enterprise Fund has two grants available for business owners living in Tyne and Wear, who are under 30 years old. Pre-revenue businesses, those who are turning over less than 500 per month, or those who have been...
It’s officially spooky season, and whether you’re heading off trick or treating, having a cosy night in whilst the kids are out, or spending October focusing on yourself, we’ve found three great apps to make this Halloween the best one yet.
Digital Pathfinders is offering a series of free workshops for organisations who are wanting to learn more about, or improve their skills with AI. This training, which is taking place online and in person in the North East, and will support...
This year, a number of different employment laws have come into effect, following the Employment Rights Act 2025. This has been a huge overhaul of existing employment law, bringing a number of different reforms that are likely to affect your...
Device code phishing is where a phisher uses a legitimate security feature to access your accounts. By using legitimate log in screens from services like Microsoft, this clever scam can result in you handing over your details without knowing that...
The Sunderland Business Support Fund is offering grants which cover up to 40% of eligible businesses spending, for projects that cost between 3000 and 6000. Businesses should be in the Sunderland City Council...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or
web development, you're trusting us with part of your business. So whether we're looking after your
computers, phone systems or servers we always do things 'the
Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written
when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you
can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every
client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is
simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone
call away – and we’re never too busy to make you a cup of tea and have a sit down with you in
person.
We understand how frustrating it can be when things are late. When we schedule an appointment with
you, we are there when you’re expecting us. If something prevents us from getting there, we always
call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go
askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and
make suggestions for improving systems and processes wherever we can – but we never try to push
you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty
surprises on a bill from us. If you are paying by time and materials, we inform you if our
approximations could change.
We understand the importance of privacy for your business and your customers. We respect the
confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records
our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here
.
Very clear instructions, very patientMagaret Wheelhouse
Based on 13148
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 07-November-2025
