IT company in North East becomes employee owned

November 13, 2024 - Rebecca Harrison

North East IT company Transcendit became an employee-owned business this year, when Directors signed the company over to the newly established Transcendit Limited EOT (Employee Owned Trust) on Tuesday 10th September. Director Adam Kuznesof said...

Charities that need your help this Christmas

November 06, 2024 - Rebecca Harrison

The North East is well supported by our charity sector all year round, with organisations helping our communities 365 days a year. Christmas is the perfect opportunity to say thank you to the organisations that support some of the most vulnerable...

Keep on top of Christmas with these reminder apps

November 04, 2024 - Rebecca Harrison

Christmas can feel like one never ending to do list; no matter how many times you cross something off, another two tasks get added on the end. When you’re shopping, travelling, trying to get your work finished or navigating childcare,...

Don't fall for fake gifts this Christmas

October 30, 2024 - Rebecca Harrison

Whether you love or loathe Christmas shopping, this year shoppers are contending with more scams than ever. Fake products, cheap knock-offs and AI generated gifts are flooding the market, and finding the gifts you want (at a price that...

Business funding for December 2024

October 28, 2024 - Rebecca Harrison

Sir James Knott Trust

The Sir James Knott Trust is a small grant giving organisation which funds charitable activities in and around the North East. It provides small grants of £1000, as well as larger grants of up to £15,000...

The Chase bank ‘glitch’ that was actually fraud

October 09, 2024 - Rebecca Harrison

In September, TikTok users were posting videos of the Chase bank ‘glitch’; a way to get an infinite supply of cash without any repercussions. However, the ‘glitch’ was actually cheque fraud, and those who tried the...

CodeTwo Partner of the Year, for 3 years running!

October 07, 2024 - Rebecca Harrison

Transcendit are proud to announce that they have been awarded CodeTwo Partner of the Year for 2024, for the third year in a row!

‘We’re incredibly pleased to be awarded Partner of the Year by CodeTwo for the third year...

Sick of being notified? Make notifications work for you

October 02, 2024 - Rebecca Harrison

Whether we're using a phone, a computer or even just watching television, it seems like we’re constantly and continually being notified. Badges appear when a news story has been published, a friend likes a community you could be...

Right to switch off, fire & rehire: how Labour could change businesses

October 01, 2024 - Rebecca Harrison

Continuing our series about Labour’s proposed worker’s rights, we’ve found out about their positions on the right to switch off, fire and rehire, and rights from day one, as well as how these could affect your business if they...

Business funding for November 2024

September 30, 2024 - Rebecca Harrison

Tees Foundation

Tees Foundation is an organisation which offers grants to charities and groups in Teesside. They have two funds available; the Tees Million, which offer grants of up to £2,500 to community projects which improve the lives of...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

We have worked with Transcendit for many years (it must be over 10 years) and their services are second to none. I work very closely with Christophe at Transcendit for our website’s communications to stakeholders and there’s nothing he can’t do! Christophe is very professional, prompt with emails and always checks with myself if everything is how it should be. The staff at Transcendit are highly skilled and extremely knowledgeable when it comes to IT. We look forward to continuing to work with Transcendit for the next however many years Laura Driver, NRCPD