Funding available for businesses in February

January 14, 2019 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

The BEST Energy efficiency project is an EU funded project allowing businesses to provide 250 SMEs with a free energy...

Has your boss asked you to buy an iTunes gift card? Yes, it's a scam

January 14, 2019 - Rebecca Harrison

Scammers have a myriad of ways to get you to part with your hard earned cash, but one of the most tried and tested ways to get it is through a simple gift card. They're not only last minute Christmas presents, they're also a hackers dream...

Meet Kai Taylor, our new web development apprentice

December 17, 2018 - Rebecca Harrison

We've been chatting to Kai, the newest addition to the Transcendit team at Gateshead. Kai started working with us as a web development apprentice in October, so we caught up with him to find out how the last two months have been.

'It was...

The awesome tech you should be backing on Kickstarter

December 17, 2018 - Rebecca Harrison

Fancy backing the technology of tomorrow? Kickstarter is a fantastic site for technology, and allows you to back companies creating high end tech (and sometimes receive their products for a fraction of the price). We've found a ton of ...

Is screen time bad for your business?

December 14, 2018 - Rebecca Harrison

If you run a business with an office, the likelihood is that your employees spend a lot of their day in front of a computer screen. It’s been suggested that prolonged screen time can affect your physical and mental health, but how bad is...

Is this for real? How to verify a tech support call

December 13, 2018 - Rebecca Harrison

Having reliable and trustworthy tech support is an important part of running a business and keeping your computer safe. Unfortunately, unscrupulous individuals have taken this service and twisted it in to something far more dangerous. Instead of...

Funding available for businesses in January

December 11, 2018 - Rebecca Harrison

Here's our latest roundup of the grants and funds for businesses that are still available.

Small Business Grants

Small Business Grants is a monthly cash competition, where you could win £5000 to help establish your business. There...

Our techie gift guide for 2018 - what we've been buying, and what we want under the tree

November 30, 2018 - Rebecca Harrison

Stuck for what to get someone for Christmas? Has the tech addict in your life got every gadget going? Check out our gift guide, which has our team's top purchases this year, as well as the presents they hope to find under the tree.

Rebecca...

Turn the space bar into a cursor, and a ton of other iPhone hacks you didn't know

November 26, 2018 - Rebecca Harrison

This past week the internet has been losing its mind over the space bar iPhone hack - which none of us knew about, even though it has been a thing since the iPhone 6. So what other features are hidden away in your smartphone? Here are the hacks...

Received an odd looking email? Phishing scams you need to keep an eye out for around Christmas

November 14, 2018 - Rebecca Harrison

There's never a good time to lose a ton of money to an unscrupulous person over the internet, but the worst time would have to be Christmas. It's a period of intense gift buying, organising and for many people, stress - and unfortunately,...

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The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith