Whether you know it as the Windows 10 April Update or the Windows 10 Spring Creators Update, this week it's being rolled out to your PC. We've got everything you need to know about the new update, including the new features, the stuff...
One of the best ways to appeal to a wide range of customers is to show that you take cyber security seriously. When clients choose your business, they are in part trusting that you'll protect their data, respect their privacy requirements and...
People are the biggest security to risk to your systems. The vast majority of malware, viruses and drive-by downloads will be installed as a result of users; this could be by clicking a link in a phishing email, to visiting a dodgy site, to...
With so many stories going viral, how can you tell what's real and what isn't? Is it a trustworthy article, or is it alternative facts? No need to fret; we've rounded up all the ways you can tell if a story is true or not, so that...
There are some purchases that you never dwell on the cost of. If you're taking your partner to a fancy restaurant, getting a few drinks with the guys from work or heading to the cinema with a couple of kids in tow, it'll cost whatever it...
Transcendit administrator Katherine Bell has informed us that her daughter, Caitlin Thompson, is currently on a fundraising drive for a ten day trip to Mexico with M10 Missions. Caitlin is heading to Mexico as a volunteer for the...
If you're looking to give your CV a boost, improve your skills or even gain new ones, you might be surprised to know that you could do it for free at Gateshead College. Their Go>Grow training courses are funded by the European Union, and...
Key logging, or keystroke logging, is a way of keeping track of every button you press on your keyboard. Although key loggers have a few honorable uses, they can also be used for slightly more nefarious ones.
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Paul is always more than helpful...we'd be lost without him!Angela Fenwick, Streetwise
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024