Name: Transcendit - IT Support Newcastle / Gateshead
Telephone: 0191 482 0444

Copywriting

The words on your site are just as important as the design, functionality and accessibility. When customers read your website or blog content, it has to keep their attention and get them excited about your company.

Good copy could be the difference between a customer picking up the phone and moving to your competitors site. Your web content also has an affect on your rankings with search engines, which is why the content we create is always written with search engine optimisation (SEO) in mind.

Website Copywriting

It's important for the content on your site to reflect your brand. That means you have to take the time to ensure that you use the right tone, style and format that will sell your business. It's about being professional and credible, but also appearing friendly and genuine - because people buy people first.

When you're writing online content, it's important to remember that the people visiting your site won't be looking for essays. The information on your site needs to be concise, clear and skimmable, and encourage a customer to pick up the phone and give you a call. We write the online content and product descriptions with your intended audience in mind.

Blog Copywriting

Writing for a blog requires a different set of skills than writing for your website.

It's really important that you know what you want the angle of your post to be, and how it's going to benefit your intended audience. Without a fresh perspective, your blog is going to be lost in the sea of the other content that's out there. Your posts need to get people talking, and as a result visiting your website.

From the headline, to the final line or call to action, you need to hold the attention of your audience. It has to be concise, easy to understand and worth reading - that's what will encourage someone to come back next time. If you need content for your blog, we can help. We take the time to research your business, the topic in question and learn what you want from your post.

If you need copy for your new website, some content for your blog or you just think your writing could use a bit of a lift, Transcendit's in-house copywriter and blogger Rebecca would be happy to help.

To talk about our copywriting service, call us on 0191 482 0444

The Transcendit Way

Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.

The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.

The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.

We provide an honest and friendly service.

That means we get to know you and your business. We offer you a friendly, professional and efficient service, and we'll always be honest with you.

We try not to use complicated techno-jargon.

We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.

We take the time to listen to our clients.

If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.

We keep our appointments and arrive on time.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We tell you if we make a mistake.

Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.

We offer a service which is pro-active, not reactive.

We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.

We don’t increase the cost after your quote.

When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.

We never share your private information.

We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.

We take all of your feedback on board.

We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're saying here.

The service from Transcendit is beyond first class. Every time i have had to use it, all staff have been so patient and helpful with me as i am the antithesis of tech savvy. I have expressed my satisfaction with our factory leaders Jim and Steve and had asked them to pass on my sincere thanks for your help. Aaron today was exceptional at walking me through the pre-migration process from Citrix to Azure. I wish all companies that I deal with provided this first class service. Peter Howlett, Director of Design, George Smith