There's nothing more frustrating than waiting for your computer to do something. But instead of giving it a good talking to, follow our top tips to clear out all that digital debris.
The unofficial Minecraft event Nethermined is set to return to the North East next month at Event Northumbria, after a resounding debut last year. Over 5th and 6th of March, Minecraft fans will have the opportunity to meet, greet and game with...
If your business could do with a little extra cash to get your next project off the ground, the Let's Grow Scheme might be for you. The programme funds businesses that are embarking upon projects which will create or safeguard sustainable jobs in...
With the deadline for a new Safe Harbour just behind us, the European Commission and the US have established another system to ensure the safe transfer of data across the Atlantic, named the EU-US Privacy Shield.
If you're still happily using Windows 7 or 8, you're probably fairly familiar with the Windows 10 notification which informs you with varying levels of passive aggression that, 'Your PC is ready for your free upgrade'. However, not content with...
As of the 12th January 2016, Microsoft have ended support for Windows 8, and Internet Explorer 8, 9 and 10. Windows Update will no longer run software updates on any of these browsers or systems.
Password protection is the term used to describe a form of security where a user is challenged to provide a specific piece of information, the password, to access data. If you have the correct response you can see the...
The expiration date for the EU and the US to negotiate a 'Safe Harbour 2.0' is fast approaching, with the general understanding that a solution will not be reached by the issued deadline of January 31st (Find out more about Safe Harbour here, and...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
You have got a great team there, nothing was a problem and they were extremely patient with me in explaining various things and sorting this out for me. Great ServicePhilip Bousfield, Advanced Financial Planning
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024