Someone spying on you through your webcam may sound like the plot of a terrible horror film, but it's actually a terrifying reality. It's not a sophisticated form of hacking but it is one of the scarier ones, because the hackers...
Getting kids excited after Christmas can be a bit of a hassle, but there's a ton of awesome activities going on around the North East that are sure to get them interested. We've rounded up our favourites for February and March, so...
If you've recently received an Amazon Echo or Amazon Echo Dot, you may have realised that you can now order anything you need (from Amazon, obviously) just using a voice command. Great, right?
We've had a few changes this month, as a couple of new faces have joined us and we've said farewell to a couple of others. Nick Elliot and Dan Morrison from our support team in Gateshead have moved on to pastures new. They will both...
Is Google your go-to search engine? Watch out - it could be a fake. A dummy site, ɢoogle.com, was originally picked up by The Next Web who found the odd link in their analytics (for more details, check out their article).
This time last year, the Transcendit team were asked, 'What would you ask Santa for if money was no object?' The results varied in price, from £599 for a robot vacuum to £543,000,000,000,000,000 for a replica of the Death...
The Investigatory Powers Act 2016 has now been passed, which means that 48 different organisations - from the Ministry of Defense to the Food Standards Agency - can now legally view your internet history, amongst other things. Unsurprisingly,...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
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You have got a great team there, nothing was a problem and they were extremely patient with me in explaining various things and sorting this out for me. Great ServicePhilip Bousfield, Advanced Financial Planning
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024