With the General Data Protection Regulations (GDPR) deadline only a few months away, we've been chatting to CyberShelter; a data protection and security auditor. CyberShelter are trying to take the stress out of these new regulations, and are...
Digital Drive is an ERDF funded programme for businesses in and around County Durham, which aims to help businesses in the area grow and develop. It has recently received a £4m fund to help companies in Durham do more with digital...
Here's our latest roundup of the grants and funds for businesses that are still available.
Gateshead Goes Local This fund is a local development strategy, intended to bring funding and support to people in the community who are struggling to...
If you're feeling the pinch, donating money to charity might not be at the top of your to-do list. But in just a few clicks, you can support a cause that you care about, without it costing you anything at all. Here are our favourite websites...
Around 9pm on Friday 24th January, a speeding car hit our C9 office. Over the days that followed, Transcendit had to work around insurance companies, landlords and deal with an office that now had a car shaped hole in it.
Whether it's through a dodgy link, a weird email or a torrent, sometimes viruses end up on our computers. Unfortunately, if malware has infected your PC it probably won't announce itself to you - you're more likely to see the...
We've been chatting to Transcendit Director Dave Scott about Microsoft Teams for Office 365 - what it is, why it's useful and how your business could benefit from it.
Podcasts used to be a relatively niche form of media, but today it seems like everyone and their mother subscribes to one. Thanks to the success of shows like Serial, podcasts of every genre have moved out of the shadows and straight into our...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or
web development, you're trusting us with part of your business. So whether we're looking after your
computers, phone systems or servers we always do things 'the
Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written
when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you
can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every
client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is
simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone
call away – and we’re never too busy to make you a cup of tea and have a sit down with you in
person.
We understand how frustrating it can be when things are late. When we schedule an appointment with
you, we are there when you’re expecting us. If something prevents us from getting there, we always
call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go
askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and
make suggestions for improving systems and processes wherever we can – but we never try to push
you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty
surprises on a bill from us. If you are paying by time and materials, we inform you if our
approximations could change.
We understand the importance of privacy for your business and your customers. We respect the
confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records
our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here
.
SIRIUS use Transcendit for our IT needs. They are proactive, high quality, charge fairly and are a pleasure to work with.Shkun Chadda
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024