Whether you’re meeting up with mates, checking on the kids or figuring out when to put in dinner, we’ve all been in a position at one time or another where we need to know where someone else is. Thanks to technology, we’re now...
Amazon is fast, convenient and easy to use - and millions of us use it to buy everything from books to cat litter. But are you always getting a good deal on Amazon? You will be with our awesome, not-so-secret hacks.
Avoiding a phishing email sent to ‘Dear Customer’ is one thing - what about phishing emails that are sent from your boss, and reference you by name? This month we’re taking a closer look at spear phishing. These are...
Transcendit are a family-orientated, professional, vibrant, growing and well respected IT company based in the North East, with offices in both Team Valley and Durham. We consistently provide very high standards of service, which is backed by our customer feedback rating of 9.8 out of 10. We are committed to achieving this by continuing to employ excellent people.
Parents and carers everywhere often find themselves in a battle with their children over computers. Whether you have strict limits on screen time, whether you approve of Minecraft but not Medal of Honour, or whether you’re...
We've been taking a closer look at the ton of useful apps you can find within Office 365, and how they could help better your business. This month we're getting to grips with Planner, the task management app from Microsoft.
This month we've received a very sophisticated, sleek looking phishing email that is definitely going to get some bites. Luckily, we’ve deconstructed this email to show you the red flags that you need to keep an eye out for.
We’re very pleased to announce that on Sunday 8th September, our team took on the Great North Run for CHUF, the Children’s Heart Unit Fund. The Transcendit Great North Run 2019 team was made up of Mandy Preece, Louise Robson, Kate...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Excellent service, as ever, and very prompt. It's very reassuring to know the support is there.Sharon Langridge, Langridge Employement Law
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024