It’s Living Wage Week from the 9th to the 15th November, and as a Living Wage Employer we’re taking the opportunity to remind businesses why they should sign up.
What is the Living Wage?
The Living Wage Foundation established the real...
The nights are drawing in, the weather is getting colder, and suddenly the great outdoors doesn’t seem nearly as appealing. If you’re looking for ways to keep connected during lockdown without having to leave your home, we’ve...
This year has been an isolating time for many, and without the internet, video calls and technology it could have been much worse. Unfortunately, that is the reality for many elderly people up and down the country, who are less likely to have...
If you’ve taken any kind of class remotely during lockdown, then the chances are you’ve used Zoom for it. The video conferencing app has been one of the true champions of lockdown, and with how accessible the application is...
If you own a website, you also have a domain name. A domain name is essentially the home address of your website; it’s the part that people can type in the search bar to find your website, like www.transcendit.co.uk. There are a few...
Automated calls are nothing new; picking up the phone to a recorded message from a company claiming that they ‘heard’ we had an injury in the last 12 months, or that we’ve been mis-sold PPI (payment protection insurance) is a...
In these uncertain times, don’t you wish that you could wave your worries goodbye? The latest scam email is from a medium, who promises that the ‘Spiritual World’ has pointed its attention to you, and your worries will belong to...
As a business, you may be looking for ways to support your community during lockdown. There are a few different ways that you can support your local area and surrounding businesses, and also ways that your staff and employees can get involved....
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Just a quick note to say how thoroughly professional and exceptional the service is from Transcendit. Over the many years you have supported us, Christophe and the team have always been quick to respond, extremely knowledgeable, approachable and pro-active.
Transcendit offer a fantastic service and it is greatly appreciated. Many thanks.Martin Alderman, Fylde Council
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024