Whether you’re meeting up with mates, checking on the kids or figuring out when to put in dinner, we’ve all been in a position at one time or another where we need to know where someone else is. Thanks to technology, we’re now...
Parents and carers everywhere often find themselves in a battle with their children over computers. Whether you have strict limits on screen time, whether you approve of Minecraft but not Medal of Honour, or whether you’re...
If you were a teenager in the 80's or 90's, you’re probably familiar with chain letters - something that arrived through your door, or when technology improved, arrived in your inbox. There might have been a tale from someone who...
Are you getting frustrated by cookie banners on websites? Those little pop ups that remind you that yes, this site is collecting cookies and would you like to a) accept these cookies or b) leave the website? Luckily, our tech savvy team have...
If you have an account on Facebook, Instagram or Twitter, it’s pretty likely that you’ve shared something with your friends or followers. Whether it’s news stories, videos or photos; we’re sharing material all the time....
You may have come across the term VPNs; if you ever work remotely, it’s likely that you use one to access your apps, files and documents from home. However, VPNs can also be used to keep your internet traffic private.
Standby, for the most part, is a useful feature. If you’re stepping away from your computer for a while, or your heading out of the office for a bit, putting your machine on standby can save time when you want to start it back up again. But...
Netflix is one of the best streaming services out there - award winning original shows, good user interface and a low price tag (even lower if you're a Netflix moocher and someone else is picking up the bill!). But if you're sticking to...
Scammers have a myriad of ways to get you to part with your hard earned cash, but one of the most tried and tested ways to get it is through a simple gift card. They're not only last minute Christmas presents, they're also a hackers dream...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
Excellent - problem resolved quickly and efficiently.Barbara Sadler, Samuel Phillips
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024