Welcome to the shiny, new Transcendit website. For a number of years now we have felt that our website no longer did the company justice. It was old, tired and generally uninspiring but we have been so busy doing exciting projects for...
The Edinburgh MoonWalk is now an established annual event organised by the Walk the Walk charity, which is all about raising money for breast cancer related projects and research. This year the event took place on 9th June and Transcendit were...
The Children's Heart Unit Fund (CHUF) is a charity close to Transcendit's heart as it was founded in 1979 by Anne Scott, mother of Transcendit Director Dave. It was formed after the death of Dave's sister Lesley Anne who was born with the same...
On Mother’s Day, 3rd April 2011, Transcendit's Helen Littlewood completed a sponsored 11 mile walk for Macmillan Cancer Support in memory of a friend who died of cancer in 2009. Towards the end the Macmillan nurses were amazing and convinced Helen...
On the 15th and 16th July 2010, Transcendit’s very own Lee Irving, Luke Brown and Paul Callaghan took part in the 24-hour website build, Webdurance. Volunteer web programmers, designers and writers were locked up in a room and challenged to create...
Transcendit has always taken pride in sponsoring a junior football team. Initially based in Newburn in the west of Newcastle upon Tyne, we chose Newburn Juniors and supported one of their teams until 2009. The teams were very successful, winning...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
As always the support team are efficient and effective.Darlington Golf Club
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024