With the cost of living rising, and an unprecedented rise in energy bills, individuals and families across the country are struggling to keep up with their living costs. Whether you have time on your hands, or you have a little extra cash you can...
How well does your charity or non-profit collaborate? Do you communicate well across your team, or does it feel like you’re constantly having to catch people up? How easy is it for everyone in your organisation to access key documents, or...
We might be looking at the end of summer, but there are a ton of events happening in and around Newcastle, Gateshead and the North East. If you’re looking for something to do, or you need a new idea for date night, check out some of these...
In September 2021, Transcendit turns 21 years old. To celebrate, Transcendit are running a charity fundraising event, 21 for 21. We've been chatting to Adam Kuznesof to find out more.
'Because Transcendit is 21 years old this year,...
If you want a quick way of proving your vaccine status, order repeat prescriptions or book and manage appointments, you might be interested in downloading the NHS app.
According to the Children’s Commissioner, 93% of children in the UK play video games. For adults who didn’t grow up with a PlayStation or Xbox, it might feel like your children are completely obsessed with a form of media...
Zoom (or your video conferencing app of choice) may have become a staple of your personal and professional life. But what effect is this having on your mental wellbeing? Zoom fatigue is a real phenomenon, and if you’re always on a video...
If you’re spending a lot of time indoors, you might be looking for new ways to keep your family, housemates and support bubbles entertained. There’s no need to break out Monopoly when people are already bored and irritable; check out...
Sadly, to protect the health and safety of our team and clients from Covid-19 we have found that we haven't used our Durham office since April 2020. Therefore, we’ve made the decision to shut down the office for the foreseeable...
Transcendit understand that when you choose to work with us, whether we're taking care of your IT, app or web development, you're trusting us with part of your business. So whether we're looking after your computers, phone systems or servers we always do things 'the Transcendit way'.
The whole of our team adhere to the same values, beliefs and policies - the principles that were written when Transcendit first formed in 2000. Whether you come to us for cloud services or recovery backup you can be confident that you'll always receive the same excellent service.
The Transcendit way outlines how we do business; following the same straightforward principles with every client and customer, regardless of how big or small they may be.
We understand that not everybody speaks fluent IT, so we try to explain things in a way that is simple and clear. We always spend as much time as is necessary explaining things to you.
If you need to talk to us about something, no matter how insignificant, we are only ever a phone call away – and we’re never too busy to make you a cup of tea and have a sit down with you in person.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
Sometimes things can go wrong, but we never lie to you or try to cover something up. If things go askew we tell you what’s happened and how we plan to prevent it affecting your business.
We want you to continuously benefit from working with us. We regularly discuss your business and make suggestions for improving systems and processes wherever we can – but we never try to push you into a purchase.
When we quote a fixed price, that's always the amount we charge – you won’t find any nasty surprises on a bill from us. If you are paying by time and materials, we inform you if our approximations could change.
We understand the importance of privacy for your business and your customers. We respect the confidentiality of your data, and we will never pass on your information to third parties.
We appreciate it when you take the time to give us feedback. A system called CustomerSure records our client's responses, so you can trust that our reviews are from real people.
Find out what they're
saying here.
SIRIUS use Transcendit for our IT needs. They are proactive, high quality, charge fairly and are a pleasure to work with.Shkun Chadda
Based on 12075
reviews our customers rate us 9.8/10.Reviews and ratings by Customersure. 09-October-2024